PERSONAL DATA CONTROLLER
mobile GROUP LIMITED, a company registered in Cyprus will be the controller of your personal data.
CATEGORIES OF PERSONAL DATA WE COLLECT
We collect data you give us voluntarily (for example, email address, name, gender, date of birth, marital status, country, city). We also collect data automatically (for example, your IP address, device type, etc.).SEE MORE
Data you give us
You provide us information about yourself when you register for and/or use the Service, for example, your photo, email address, name, date of birth (age), gender, city, country, weight and height. You can also submit optional information such as your phone number, photos, education, languages, ethnicity, religion, areas of interest, and fields of activity. This information will be public to the App users. We may also ask you to answer some questions relating to lifestyle and relationships.
We may conduct customer surveys and collect feedback on the satisfaction with the Service from time to time. If you agree to participate, we can ask you to provide your phone number and time zone in order to contact you and discuss issues you have with the Service or receive your feedback. We may record the phone calls with our support team to assess the quality of assistance, provided that we notify you prior to such a record and obtain your consent (where the consent is legally required).
Data provided to us by third parties
When you decide to connect your profile in the App with your social media account (for example, Facebook, Google, Instragram), we will get personal data from such social media account. This includes your name, user ID, profile picture, username, gender, age range, language, country, friend list, email address, and any other information you have made public.
Facebook lets you control the choices you made when connecting your Facebook profile to the App on their
Google lets you remove access granted to the apps here:
Data we collect automatically
Data about how you found us
We collect data about your referring URL (that is, the place on the Web or the app where you were when you tapped on our ad).
Device and Location data
We collect data from your device. Examples of such data include: language settings, IP address, location, time zone, type and model of a device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and Facebook ID.
When you give the App permission to use your location, the App will be able to show your device’s location to other users of the App. Your location data is generally not sufficient to identify you personally.
We record how you interact with our Service. For example, we log your taps on certain areas of the interface, the features, and content you interact with, how often you use the App, how long you are in the App, what sections you use, and your subscription orders.
We collect your Apple Identifier for Advertising (“IDFA”) or Google Advertising ID (“AAID”) (depending on the operating system of your device). You can typically reset these numbers through the settings of your device’s operating system (but we do not control this).
FOR WHAT PURPOSES WE PROCESS YOUR PERSONAL DATAWe process your personal data:
To provide our Service
This includes enabling you to use the Service in a seamless manner and preventing or addressing Service errors or technical issues.SEE MORE
To host personal data and enable our App to operate and be distributed we use Servers.com, which is a hosting and backend service.
To customize your experience
We process your personal data to adjust the content of the Service and make offers tailored to your personal preferences. As a result of such processing, we may show you users from the relevant locations, of the same (or almost the same) age group and users that correspond to your preferences.
To manage your account and provide you with customer support
To communicate with you regarding your use of our Service
We may communicate with you by push notifications or emails. These may include reminders, updates, or other information about the App. As a result, you may, for example, receive a push notification that a new feature is deployed in the App. To opt out of receiving push notifications, you need to change the settings on your device. If you do not want to receive emails from us, you can unsubscribe following instructions in the footer of the emails.SEE MORE
The services that we use for these purposes may collect data concerning the date and time when the message was viewed by our App’s users, as well as when they interacted with it, such as by clicking on links included in the message.
To research and analyze your use of the Service
This helps us to better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop the App and our new products. We also use such data for statistical analysis purposes, to test and improve our offers. This enables us to better understand what features and sections of the App our users like more, what categories of users use our App. As a consequence, we often decide how to improve the App based on the results obtained from this processing. For example, if we discover that users do not use certain features of the App, we may focus on improving them.SEE MORE
To send you marketing communications
We process your personal data for our marketing campaigns. We may add your email address to our marketing list. As a result, you will receive information about our products, such as for example, special offers. If you do not want to receive marketing emails from us, you can unsubscribe following instructions in the footer of the marketing emails.
To personalize our ads
We and our partners use your personal data to tailor ads and possibly even show them to you at the relevant time. For instance, if you have installed our App you might see ads of our products, for example, in your Facebook’s feed.
We may target advertising to you through a variety of ad networks and exchanges, using data from advertising technologies on and off of our Services like, unique cookie, or similar tracking technology, pixel, device identifiers, geolocation, operation system information, email.
How to opt-out or influence personalized advertising
iOS: On your iPhone or iPad, go to “Settings,” then “Privacy” and tap “Advertising” to select “Limit Ad Track”. In addition, you can reset your advertising identifier (this also may help you to see less of personalized ads) in the same section.
Android: To opt-out of ads on an Android device, simply open the Google Settings app on your mobile phone, tap “Ads” and enable “Opt out of interest-based ads”. In addition, you can reset your advertising identifier in the same section (this also may help you to see less of personalized ads).
To learn even more about how to affect advertising choices on various devices, please look at the information available here.
In addition, you may get useful information and opt-out of some interest-based advertising, by visiting the following links:
• Network Advertising Initiative – http://optout.networkadvertising.org/SEE MORE
• Digital Advertising Alliance – http://optout.aboutads.info/
• Digital Advertising Alliance (Canada) – http://youradchoices.ca/choices
• Digital Advertising Alliance (EU) – http://www.youronlinechoices.com/
• DAA AppChoices page – http://www.aboutads.info/appchoices
We value your right to influence the ads that you see, thus we are letting you know what service providers we use for this purpose and how some of them allow you to control your ad preferences.
Google Ads is an ad delivery service provided by Google that can deliver ads to users. In particular, Google allows us to tailor the ads in a way that they will appear, for example, only to users that have conducted certain actions with our App (for example, show our ads to users who have not purchased a subscription). Google allows its users to opt out of Google’s personalized ads and to prevent their data from being used by Google Analytics.
We use Facebook Ads Manager together with Facebook Custom Audience, which allows us to choose audiences that will see our ads on Facebook or other Facebook’s products (for example, Instagram). Through Facebook Custom Audience we may create a list of users with certain sets of data, such as an IDFA, choose users that have completed certain actions in the App. As a result, we may ask Facebook to show some ads to a particular list of users. Therefore, more of our ads may show up while you are using Facebook or other Facebook’s products (for example, Instagram). You may learn how to opt-out of advertising provided to you through Facebook Custom Audience here.
We also use Yandex.Direct together with Yandex Advertising Network, which is an ad delivery service provided by Yandex. The service enables us to target advertising campaigns based on interests, socio-demographic data and location. You can turn off advertising or limit the targeting in Ad settings.
Adroll, which is a division of NextRoll, is a marketing platform that we use to show you ads that are most relevant to you, to analyze, measure and optimize ads performance. To learn more about Adroll’s data policies, visit its Privacy Notice. To opt out serving targeted advertising to you, click “Opt out” here.
To enforce our Terms of Service and to prevent and combat fraud
We use personal data to enforce our agreements and contractual commitments, to detect, prevent, and combat fraud. As a result of such processing, we may share your information with others, including law enforcement agencies (in particular, if a dispute arises in connection with our Terms of Service .
To comply with legal obligations
We may process, use, or share your data when the law requires it, in particular, if a law enforcement agency requests your data by available legal means.
UNDER WHAT LEGAL BASES WE PROCESS YOUR PERSONAL DATA (applies only to EEA-based users)
In this Section, we are letting you know what legal basis we use for each particular purpose of processing. For more information on a particular purpose, please refer to Section 3. This Section applies only to EEA-based users.
We process your personal data under the following legal bases:
- your consent;
- to perform our contract with you;
- for our (or others') legitimate interests, unless those interests are overridden by
your interests or fundamental rights and freedoms that require protection of
We rely on legitimate interests:
• communicate with you regarding your use of our Service
This includes, for example, sending you push notifications. The legitimate interest we rely on for this purpose is our interest to encourage you to use our Service more often. We also take into account the potential benefits to you.
• to research and analyze your use of the Service
Our legitimate interest for this purpose is our interest in improving our Service so that we understand users’ preferences and are able to provide you with a better experience (for example, to make the use of the App easier and more enjoyable, or to introduce and test new features).
• to send you marketing communications
The legitimate interest we rely on for this processing is our interest to promote our Service in a measured and appropriate way.
• to personalize our ads
The legitimate interest we rely on for this processing is our interest to promote our Service in a reasonably targeted way.
• to enforce our Terms of Service and to prevent and combat fraud
Our legitimate interests for this purpose are enforcing our legal rights, preventing and addressing fraud and unauthorised use of the Service, non-compliance with our Terms of Service.
- to comply with legal obligations.
Under this legal basis we will, for example, send you push notifications or marketing emails. You have the right to withdraw your consent.
Under this legal basis we:
• Provide our Service (in accordance with our License Agreement )
• Customize your experience
• Provide you with customer support
• Communicate with you regarding your use of our Service
- We process special categories of personal data, such as religion and ethnicity, on the basis that you manifestly make this data public.
- We process your personal data under the following legal bases:
WITH WHOM WE SHARE YOUR PERSONAL DATA
We share personal data with third parties that we hire to provide services or perform business functions on our behalf, based on our instructions. We may share your personal information with the following types of service providers:
• cloud storage providers (Servers.com)
• data analytics providers (Appsflyer, Facebook, Google)
• marketing partners (in particular, social media networks, marketing agencies, email delivery services; Facebook, Google, Yandex, TikTok, Snapchat)
• email delivery and notification services (OneSignal, Apple)
Law enforcement agencies and other public authorities
We may use and disclose personal data to enforce our License Agreement, to protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others, and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or in other cases provided for by law.
Third parties as part of a merger or acquisition
As we develop our business, we may buy or sell assets or business offerings. Customers’ information is generally one of the transferred business assets in these types of transactions. We may also share such information with any affiliated entity (e.g. parent company or subsidiary) and may transfer such information in the course of a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
HOW YOU CAN EXERCISE YOUR RIGHTSTo be in control of your personal data, you have the following rights:
Accessing / reviewing / updating / correcting your personal data. You may request a copy of, as well as updating and correcting your personal data collected during your use of the Service at. You can also request information about you by clicking on “Request My Data” in the App settings.
Deleting your personal data. You can request erasure of your personal data by sending us an email at or by clicking on “Delete My Data” in the App settings.
When you request deletion of your personal data by email, we will use reasonable efforts to honor your request. In some cases we may be legally required to keep some of the data for a certain time; in such event, we will fulfill your request after we have complied with our obligations.
Objecting to or restricting the use of your personal data. You can ask us to stop using all or some of your personal data or limit our use thereof by sending a request at.If you are based in the EEA, you have the following rights in addition to the above:
The right to lodge a complaint with supervisory authority. We would love you to contact us directly, so we could address your concerns. Nevertheless, you have the right to lodge a complaint with a competent data protection supervisory authority, in particular in the EU Member State where you reside, work or where the alleged infringement has taken place.
The right to data portability. If you wish to receive your personal data in a machine-readable format, you can send respective request at.
We do not knowingly process personal data from persons under 18 years of age. If you learn that anyone younger than 18 has provided us with personal data, please contact us at .
INTERNATIONAL DATA TRANSFERS
In particular, if we transfer personal data originating from the EEA to countries with not adequate level of data protection, we use one of the following legal bases: (i) Standard Contractual Clauses approved by the European Commission (details available here), or (ii) the European Commission adequacy decisions about certain countries (details available here).
CALIFORNIA PRIVACY RIGHTS
California’s Shine the Light law gives California residents the right to ask companies once a year what personal information they share with third parties for those third parties' direct marketing purposes. Learn more about what is considered to be personal information under the statute.
To obtain this information from us, please send an email message to, which includes “Request for California Privacy Information” on the subject line and your state of residence and email address in the body of your message. If you are a California resident, we will provide the requested information to you at your email address in response.
HOW “DO NOT TRACK” REQUESTS ARE HANDLED